Beacon Health, a network of 12 regional clinics, suffered from “Alert Fatigue.” Their small internal IT team was overwhelmed by thousands of daily security notifications, making it impossible to distinguish between a routine login and a sophisticated data exfiltration attempt. They partnered with Cywall to implement a dedicated Security Operations Center (SOC) to protect over 15,000 Electronic Health Records (EHR).
The client’s existing defense was purely reactive, leading to several "near-miss" incidents.
Cywall deployed a comprehensive Managed Detection and Response (MDR) ecosystem:
Our SOC operates under strict BAA (Business Associate Agreement) protocols. All log data is encrypted in transit and at rest, and we only access the metadata required for security analysis—never the private health information itself.
Yes. For devices that cannot run modern agents, we use network-based traffic analysis (NTA) to monitor for suspicious behavior at the hardware level, providing a safety net for older systems.
Antivirus is a tool; our SOC is a team of human experts. While antivirus only stops known threats, our MDR service hunts for "zero-day" exploits and suspicious human behavior that software often misses.
Absolutely. Our service complements internal teams by handling the specialized "security heavy lifting," allowing the client's IT staff to focus on clinical operations and user support.
The client has access to a real-time Executive Dashboard that shows all blocked threats, system health scores, and compliance status, with detailed monthly reports for board-level review.
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